Support

Thriving is built by one person, and during early access that person answers the support email herself. However long it takes, a real person replies.

Getting help

Write to hello@usethriving.com .

It helps enormously if you include what you were doing, what you expected, what happened instead, and your iPhone and app version. Please don't paste sensitive documents into an email — describe the problem and we'll work out what's needed.

Deleting your account

You can delete your Thriving account and everything in it from inside the app, whenever you want, without asking anyone. The steps, what goes, and when, are on Deleting your account.

Report a security issue

If you find a vulnerability, please write to hello@usethriving.com with "Security" in the subject. We aim to acknowledge within 72 hours, and we ask for a reasonable chance to fix it before you disclose it. Reports are taken seriously and always answered.